Privacy Policy

1. Introduction

Welcome to Madhav Hindi Puja ("we," "our," or "us"), operated by Pandit Niraj Kumar Pandey. We respect your privacy and are committed to protecting the personal information you share with us through our website https://madhavhindipuja.com and through phone or WhatsApp communications.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights concerning your personal data in full compliance with applicable laws and digital advertising guidelines.

2. Information We Collect

We only collect information necessary to coordinate and provide religious ceremony services requested by you. This includes:

• Contact Information: Your name, phone number, WhatsApp contact number, and email address when you call, message, or inquire through the website.
• Ceremony Details: Date, auspicious muhurat, specific puja requested, and the venue or residential address in Bangalore where the ceremony is to be performed.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected automatically via cookies and tracking tags when you browse our site.

3. How We Use Your Information

The information collected is strictly used for legitimate business operations:

• To confirm your puja booking, coordinate dates and times, and provide service guidance.
• To bring appropriate puja samagri (materials) and arrive punctually at your Bangalore residence or event venue.
• To respond to customer support inquiries and provide pre-puja preparations and instructions.
• To analyze website performance and improve user experience via aggregated, anonymized web analytics.

4. Cookies and Third-Party Analytics

Our website uses standard cookies and tracking technologies to measure website traffic and improve advertising relevance:

• Google Analytics 4 (GA4): We use Google Analytics to understand how visitors interact with our website. GA4 collects anonymized data such as page views and session duration.
• Google Tag Manager (GTM): Used to manage analytics tags efficiently.
• Google Ads Conversion Tracking: When we run ads, cookies help us determine whether an ad led to an inquiry or phone call, without storing personally identifiable financial credentials.

You can manage or disable cookies directly in your browser settings. Opting out will not affect your ability to view information on our website.

5. Data Sharing & Non-Disclosure

Your data is only accessed by Pandit Niraj Kumar Pandey and assisting pandits for the sole purpose of fulfilling your booked ceremony. We may only disclose information if required by law or a valid governmental request.

6. Data Security & Retention

We implement reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. Website traffic is encrypted using Secure Sockets Layer (SSL / HTTPS) technology. We retain booking records only as long as necessary for administrative and accounting purposes or until you request its removal.

7. Your Privacy Rights

You have full control over your personal data. At any time, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Request complete deletion of your contact information from our booking records.

To exercise any of these rights, contact us using the details below, and we will honor your request promptly.

8. Contact Information